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For questions and concerns about your COD order, you can send a message to our Email ebikeandscootersuperstoremain@gmail.com, and we'll surely address your concern!

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SHIPPING RATES:

We value ALL our customers, and we want you to enjoy our products, as much as we enjoy sourcing and using them! That is why we offer PRIORITY NATIONWIDE SHIPPING ON ALL ORDERS! And better yet - all orders are tracked, so you know when your order will be delivered!

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SHIPPING DURATION:

Orders usually take same business days to arrive at your doorstep. The only exception is with products that are sourced "direct from supplier," which normally takes not more than 1 to 2 business days - shipping time may be longer, but these products are significantly cheaper and exclusively sold on our store (available in all branches).

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ORDER TRACKING:

Rest assured that all orders are tracked, and any concern will be handled carefully and thoroughly by our committed customer service representatives.